We are seeking an IT Systems Administrator to join our fast-growing team in Irving, TX.
Under the direct supervision of the IT manager, this position provides help desk support and assists heavily in the areas of equipment set up. Works with field service employees and managers to resolve data and technology use and access issues.
+ Attention to detail and timely follow through of assigned tasks
+ Creates and edits documents using Microsoft Excel, Word and Adobe Acrobat
+ Answers diverse phone calls with excellent customer service skills
+ Communicates with field managers on report statuses
+ PC Support of office end-users and remote field users
+ Support, maintenance, setup and training of field users with Android tablets across the Midwest
+ Assist in finding, configuring, using and implementation of other applications that will enhance field user’s job function and/or streamline back office processing
+ Various other tasks as assigned by Information Technology Manager